can get a new modem/router through virgin media
problem being is desktop is run wirelessly and needs a dongle/adapter

vm want £30 quids!
googled and these wireless n adapters can be had for £10

gross profiteering or do you get different grades of- VM routers are D-link

a dongle will be fine - but i dont know how that works with VM support?

i always assumed that they didnt support wireless...........hence having to buy own routers etc
i suppose they couldnt in case it bit them on the arse- ISP's already heavily scrutinised over speeds by OFCOM

the woman said they now do offer wireless support? hence them providing routers, and apparently d-link was best performing (i bet it had bugger all to do with cost )

my initial research has shown up 2 things- range and speed, so trying to find the specs of the VM branded one.

can you believe this................

if i buy a none VM adapter- it is classed as 3rd party equipment, thus not entitled to any VM support

fcuk me surely they are all OEM with different branding?

welcome to the world of Service Management

it is totally nuts!

I use a wireless on the laptop but i have my own Netgear firewall/router. Only thing VM do is put the line in and give methe little blue box

differnce between you and I
you know what the fcuk you are doing, I aint got a forkin clue
going to ask the customer service agent if they would like to dry bum me also

I've just had this free upgrade. It is an OEM Netgear VMDG480. I'm now on a 30mg connection but most I've had according to speedtes.net is about 23meg.

The router is the N standard & I have an old wireless card in my PC so this may be the reason for that. I've had no issues so far with the router although many VM customers have - http://www.google.co.uk/search?client=f ... gle+Search" onclick="window.open(this.href);return false; .

It is a piece of piss to install. Don't buy the VM dongle which is £30.00. You can pick up a wireless N Standard card for about £17.00. So just install one of those.

Any questions just ask.

I've always used my own network kit ( but I run quite a lot of servers and media network at home - I'm a geek and proud ) and they don't offer support - but then again I've never come across any tech support that knows more than me - I had to tell them how to debug their own network :/

Wireless networks are standardised - so it doesn't matter who makes them - as long as you're happy to set it up and you have the correct settings you can make any network device work. If not, then it's where stubborness and caffeine of a computer geek comes in!

Will wrote:I've always used my own network kit ( but I run quite a lot of servers and media network at home - I'm a geek and proud ) and they don't offer support - but then again I've never come across any tech support that knows more than me - I had to tell them how to debug their own network :/

Wireless networks are standardised - so it doesn't matter who makes them - as long as you're happy to set it up and you have the correct settings you can make any network device work. If not, then it's where stubborness and caffeine of a computer geek comes in!

Go Neo!